ICT for Good Governance program consist of mobilization of information technology is deemed crucial in fostering national competitiveness in the context of a rapidly changing global economy. Increasingly, strong IT capacity is perceived to make a difference not only in the marketplace but also in the field of governance. The state’s role is transformed from that of an almighty sovereign to one that is based on coordination and fusion of public and private resources. New modes of policy consultation are experimented to improve citizen engagement in the policy deliberation process. Information tools such as electronic web sites are utilized to allow various stakeholders to present their perceptions on public issues.IT promotes good governance in three basic ways:
(1) by increasing transparency, information, and accountability;
(2) by facilitating accurate decision-making and public participation; and
(3) by enhancing the
efficient delivery of public goods and services. The citizen’s right to gain access to public documents is supported under the country’s constitutional framework. The promotion of this right is pursued through the government’s computerization program and the availability of these documents through the Internet. Many government agencies use IT facilities to tell the public about their accomplishments, achievements, programs, and plans
The availability of information helps people, especially those who live in the provinces, to access the data that they need without going to the nation’s capital. Information about government operations is a basic requirement in fostering transparency in governance. The use of IT could enable the government, as well as civil society, to inform the people of their rights and privileges. Government websites allow citizens to send their reactions and feedback on issues that affect them.
the use of e-Government by the citizens is still voluntary. Thus, the readiness of citizens to participate in e-Government becomes a crucial factor in the process. Usage of e-Government services depends on various factors such as ease of use, proficiency, accessibility, and civic engagement. “E-Government” refers to the use by government agencies of information technologies (such as Wide Area Networks, the Internet, and mobile computing) that have the ability to transform relations with citizens, businesses, and other arms of government. These technologies can serve a variety of different ends: better delivery of government services to citizens, improved interactions with business and industry, citizen empowerment through access to information, or more efficient government management. The resulting benefits can be less corruption, increased transparency, greater convenience, revenue growth, and/or cost reductions. Traditionally, the interaction between a citizen or business and a government agency took place in a government office. With emerging information and communication technologies it is possible to locate service centers closer to the clients. Such centers may consist of an unattended kiosk in the government agency, a service kiosk located close to the client, or the use of a personal computer in the home or office.
By the help of this good governance training we will Illiterate and Weak Civil Society, awareness and educational programs launched and “Make all Government services accessible to the common man in his locality, through common service delivery outlets, and ensure efficiency, transparency, and reliability of such services at affordable costs to realize the basic needs of the common man”